Data Entry Representative at DocPlanner Group in Remote (full-time)

As the first point of contact for our customers, you will be responsible for managing incoming service requests received via email and phone and accurately entering the information into our system for dispatch. You will provide excellent customer service by providing solutions to any customer concerns and adapting to new processes, as necessary. Service requests will be servicing: commercial buildings. This position is mostly data entry but candidates will need to take some inbound calls a day.

Qualifications

• • • Must have data entry/order entry experience
• • • Experience working with multiple screens and multitasking
• • • Customer service experience and comfortable working with upset customers at times.
• • • Strong attention to detail

• Medical, dental & vision

• • • Critical Illness, Accident, and Hospital
• • • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• • • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• • • Short and long-term disability
• • • Health Spending Account (HSA)
• • • Transportation benefits
• • • Employee Assistance Program
• • • Time Off/Leave (PTO, Vacation or Sick Leave)