What does a Social Media Manager do?

A Social Media Manager develops and implements marketing strategies across social media platforms to enhance a company's online presence and improve marketing and sales efforts. This role involves content creation, graphic design, data analysis, and customer engagement. Social Media Managers are pivotal in building brand awareness, connecting with customers, and fostering an interactive online community. They monitor, moderate, and respond to audience comments; manage social media partnerships with other brands; and create and/or post shareable videos and images.

Their strategic efforts can significantly impact the company's public image and interaction with customers, directly influencing outreach and promotional campaigns.

Social Media Manager: Main duties

Social Media Managers in the Marketing field handle essential tasks and contribute significantly to achieving team and organizational goals. Here are some of their primary responsibilities:

  • Develop creative and engaging social media strategies.
  • Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Instagram, and YouTube, adapting content to suit different channels.
  • Oversee, plan, and deliver content across different platforms using scheduling tools such as Hootsuite and Asana.
  • Create engaging multimedia content (and/or outsource this effectively) across multiple platforms.
  • Undertake audience research.
  • Manage and facilitate social media communities by responding to social media posts and developing discussions.
  • Monitor, track, analyze, and report on performance on social media platforms using tools such as Google Analytics and Facebook insights.
  • Research and evaluate the latest trends and techniques in social media marketing, including paid advertising, to improve campaign performance.
  • Liaise with other departments to ensure brand consistency.
  • Educate other staff on the use of social media and promote its use within your company (in-house roles).

Social Media Manager: Key Qualifications

  • Bachelor’s degree in Marketing, Communications, or related field.
  • Proven experience as a Social Media Manager.
  • Strong copywriting and content creation skills.
  • Proficiency with photo and video editing tools, digital media formats, and HTML.
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+, and other social media best practices.
  • Understanding of SEO and web traffic metrics.

Basic Skills and Requirements for Social Media Managers

  • Excellent communication skills and the ability to express our company’s views creatively.
  • Good understanding of social media KPIs and marketing.
  • Excellent multitasking skills, with the ability to handle multiple projects at once while still paying attention to detail.
  • Team player with critical thinking and problem-solving skills.
  • Good time-management skills.

Salary Expectations for Social Media Managers


Job Branch Avg. US Salary
Social Media Manager Marketing 62,000 USD

The average salary for a Social Media Manager in the U.S. is approximately $62,000 per year and can vary from entry-level to senior positions. Social Media Managers may receive a wide range of benefits.

Level Experience Avg. Salary per Year
Veteran20+ years$77,500
Senior11+ years$68,200
Experienced6-10 years$62,000
Mid Level3-5 years$55,800
Entry Level0-2 years$46,500

To explore more detailed salary information, including specific salary estimates in your country, visit the Social Media Manager Salary Country Overview.

Career Path for Social Media Managers

Social Media Managers can advance to senior roles such as Head of Digital Marketing or Director of Communications, overseeing larger teams and strategic initiatives. With experience, they may also transition into related areas such as digital content strategy, search engine optimization (SEO), brand management, or marketing consultancy. Professional growth often involves staying updated with the rapidly changing tools and trends in digital marketing.

Social Media Manager: Work Environment

Social Media Managers typically work in an office environment but may also work remotely. They often have flexible working hours to accommodate different time zones for global audiences and may need to quickly respond to social media activities that occur outside of standard work hours. Their work involves a high level of creativity and engagement in digital communication technologies.

Cityjobs.info provides not only a detailed Social Media Manager job description but also insights about salary data in different countries worldwide.


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