Enrollment-Specialist: Job Duties, Skills and Salary 2025

What Does an Enrollment-Specialist do?

An Enrollment Specialist manages the application and enrollment processes for educational institutions, healthcare programs, or insurance plans. They assist applicants with the enrollment procedures, provide information about program options, and help resolve any issues that arise during the application process. Enrollment Specialists are key in ensuring that all required documentation is collected, applications are completed accurately, and all eligibility criteria are met. They also often conduct outreach programs to inform potential applicants about their options and how to apply.

Their role is crucial for maintaining efficient and effective enrollment operations, facilitating smooth transitions for applicants into their new programs or plans.

Key Duties & Responsibilities

Enrollment-Specialists in the Administrative field handle essential tasks and contribute significantly to achieving team and organizational goals. Here are some of their primary responsibilities:

• Assist potential applicants with the enrollment process, explaining program details and requirements.
• Review and process applications to ensure completeness and accuracy.
• Maintain applicant records in databases and handle confidential information with discretion.
• Provide customer service to applicants via phone, email, or in-person consultations.
• Coordinate with other departments to ensure all eligibility and admission criteria are met.
• Identify and resolve issues that applicants face during the enrollment process.
• Develop and participate in outreach and recruitment activities to attract new applicants.
• Conduct informational sessions and workshops for applicants and their families.

How to Become an Enrollment-Specialist

Launching a career as an Enrollment-Specialist requires a specific education. We outline the essential qualifications, skills, and steps to enter this field.

Qualification

• Bachelor’s degree in Business Administration, Communications, Education, or a related field.
• Previous experience in admissions, registration, or customer service.
• Strong understanding of the enrollment process and related regulations and standards.
• Proficiency with office software and database systems, especially within an educational or healthcare setting.
• Excellent organizational and data entry skills.

Requirements & Skills

• Excellent communication and interpersonal skills to interact effectively with applicants and team members.
• Attention to detail and accuracy in handling applications and documentation.
• Ability to handle multiple tasks simultaneously and meet tight deadlines.
• Strong problem-solving skills and the ability to navigate complex application processes.
• Commitment to providing exceptional customer service.

Enrollment-Specialist Salary Guide

Wondering what Enrollment-Specialists earn? Explore salary ranges by experience, and career tips to maximize your earning potential.

The average salary for an Enrollment-Specialist in the U.S. is approximately $50,000 per year and can vary from entry-level to senior positions. Enrollment-Specialists may receive a wide range of benefits.

Enrollment-Specialist Salary Career Steps