Utilization Management Support Coordinator: Job Duties, Skills and Salary 2025

What Does an Utilization Management Support Coordinator do?

As a Utilization Management Support Coordinator, you play a crucial role in the healthcare system by ensuring that healthcare services are used efficiently and effectively. Your responsibilities include supporting the utilization management team in the evaluation of healthcare services against set criteria to ensure appropriate care delivery, cost management, and optimized patient outcomes. Your work is vital for maintaining the balance between quality patient care and cost-effective healthcare practices.

Key Duties & Responsibilities

Utilization Management Support Coordinators in the Healthcare field handle essential tasks and contribute significantly to achieving team and organizational goals. Here are some of their primary responsibilities:

• Assist in reviewing patient records and case documents to ensure compliance with healthcare standards and utilization criteria.
• Accurately enter and manage patient data and case details in healthcare systems to support utilization reviews and decisions.
• Liaise with healthcare providers, insurance companies, and patients to gather additional information and clarify case details.
• Maintain comprehensive records of all interactions, decisions, and outcomes related to case management.
• Prepare and submit reports on case outcomes, discrepancies, and the utilization of services.
• Ensure all utilization management activities adhere to internal policies and regulatory requirements.
• Work closely with healthcare providers, case managers, and insurance adjusters to facilitate coordinated patient care and efficient service utilization.

How to Become an Utilization Management Support Coordinator

Launching a career as an Utilization Management Support Coordinator requires a specific education. We outline the essential qualifications, skills, and steps to enter this field.

Qualification

• Associate degree required; Bachelor’s degree in Healthcare Administration, Nursing, or related field preferred.
• Experience in a clinical or healthcare administrative setting is advantageous.
• Knowledge of healthcare regulations, medical terminology, and utilization management processes.
• Strong analytical skills to assess case documents and support effective decision-making.
• Excellent communication skills to effectively interact with all stakeholders in the healthcare process.
• High organizational skills to manage multiple cases efficiently.
• Proficiency in healthcare management systems and standard office software.

Requirements & Skills

• Certification in healthcare management or utilization review preferred.
• Ability to focus on details when reviewing case files and entering data.
• Strong interpersonal skills to deal sensitively with patients’ health issues.
• Flexibility to adapt to changes in healthcare practices and regulations.
• Ability to work effectively in a team-oriented environment.

Utilization Management Support Coordinator Salary Guide

Wondering what Utilization Management Support Coordinators earn? Explore salary ranges by experience, and career tips to maximize your earning potential.

The average salary for an Utilization Management Support Coordinator in the U.S. is approximately $63,500 per year and can vary from entry-level to senior positions. Utilization Management Support Coordinators may receive a wide range of benefits.

Utilization Management Support Coordinator Salary Career Steps