Remote Appointment Setter for IT Services at ActsofSupport in Remote (part-time)

We are hiring a remote appointment setter for a U.S.-based IT services company.

This is a part-time freelance role for someone who can make outbound cold calls, find the right decision-maker, update the CRM, and book 15-minute intro calls.

• • This is a calling role, not a general admin role.

• • The Job

You will call businesses in Connecticut and book intro calls with decision-makers who may need IT support, managed IT services, cybersecurity help, Microsoft 365 support, or general technology support.

• • We provide the lead list, script, offer, and process.
• • Your job is to call, scrub the list, find the decision-maker, update the CRM, and book appointments.

• • Hours
• • 20 hours per week
• • Remote
• • Must work during Eastern Time business hours
• • Schedule may alternate, so flexibility is helpful
• • Consistency is required

• • Pay
• • $6 per hour
• • Plus commission for qualified held appointments
• • Commission is paid only when the appointment is held and meets the qualification rules.

• • Qualified Appointment Rules
• • A qualified appointment is a 15-minute intro call booked with a decision-maker at a Connecticut business.
• • For commission, the business must have 10 or more employees.
• • Businesses with 5 to 9 employees can still be booked if they seem like a good fit, but those appointments do not qualify for commission.

• • Weekly Target
• • 25 outbound calls per hour
• • 5 booked appointments per week
• • Daily CRM updates
• • Clean notes after every call
• • Weekly review of calls, appointments, and results

Your Responsibilities

• • Make outbound cold calls to Connecticut businesses
• • Identify the correct decision-maker
• • Find and update missing contact information
• • Add notes and call outcomes in the CRM
• • Follow the provided script and process
• • Book 15-minute intro calls
• • Track follow-ups properly
• • Report activity and results each week

• • Who This Role Is Best For
• • This role is best for someone who is comfortable making cold calls every day and can stay positive after rejection.
• • You should be organized, direct, professional, and fun to work with.
• • You should know how to sound natural on the phone without sounding like a robot.
• • You do not need to be perfect, but you do need to be consistent.
• • Important Fit Notes
• • Prior outbound experience in IT services, MSP, cybersecurity, telecom, software, or another technology service is required.

CRM experience is required.

• • Eastern Time availability is required.
• • This role is for individual freelancers only. No agencies.

• • How to Apply

Reply with the phrase:

• • “I can book IT appointments”

Then include: YOUR RESUME plus

1. Your outbound calling experience

• • Your experience calling for IT, MSP, cybersecurity, telecom, software, or technology services
• • What CRM systems you have used
• • Your availability in Eastern Time
• • Your expected commission per qualified held appointment
• • How many outbound calls you can realistically make per hour

• • Applications that do not follow these instructions may not be reviewed.

You Must Have:

Outbound calling experience

• • Experience calling for IT services, MSP, cybersecurity, telecom, software, or another technology service

CRM experience

• • Strong spoken English
• • Clear phone presence
• • Ability to handle rejection and keep calling
• • Good organization and follow-up habits
• • Reliable internet and quiet work environment
• • Availability during Eastern Time business hours

We offer long term engagement with the right candidate