Remote Appointment Setter for IT Services at ActsofSupport in Remote (part-time)

We are hiring a remote appointment setter for a U.S.-based IT services company.

This is a part-time freelance role for someone who can make outbound cold calls, find the right decision-maker, update the CRM, and book 15-minute intro calls.

This is a calling role, not a general admin role.

The Job

You will call businesses in Connecticut and book intro calls with decision-makers who may need IT support, managed IT services, cybersecurity help, Microsoft 365 support, or general technology support.

We provide the lead list, script, offer, and process.

Your job is to call, scrub the list, find the decision-maker, update the CRM, and book appointments.

Hours

20 hours per week

Remote

Must work during Eastern Time business hours

Schedule may alternate, so flexibility is helpful

Consistency is required

Pay

$6 per hour

Plus commission for qualified held appointments

Commission is paid only when the appointment is held and meets the qualification rules.

Qualified Appointment Rules

A qualified appointment is a 15-minute intro call booked with a decision-maker at a Connecticut business.

For commission, the business must have 10 or more employees.

Businesses with 5 to 9 employees can still be booked if they seem like a good fit, but those appointments do not qualify for commission.

Weekly Target

25 outbound calls per hour

5 booked appointments per week

Daily CRM updates

Clean notes after every call

Weekly review of calls, appointments, and results

Your Responsibilities

Make outbound cold calls to Connecticut businesses

Identify the correct decision-maker

Find and update missing contact information

Add notes and call outcomes in the CRM

Follow the provided script and process

Book 15-minute intro calls

Track follow-ups properly

Report activity and results each week

Who This Role Is Best For

This role is best for someone who is comfortable making cold calls every day and can stay positive after rejection.

You should be organized, direct, professional, and fun to work with.

You should know how to sound natural on the phone without sounding like a robot.

You do not need to be perfect, but you do need to be consistent.

Important Fit Notes

Prior outbound experience in IT services, MSP, cybersecurity, telecom, software, or another technology service is required.

CRM experience is required.

Eastern Time availability is required.

This role is for individual freelancers only. No agencies.

How to Apply

Reply with the phrase:

• “I can book IT appointments”

Then include: YOUR RESUME plus

• Your outbound calling experience
• Your experience calling for IT, MSP, cybersecurity, telecom, software, or technology services
• What CRM systems you have used
• Your availability in Eastern Time
• Your expected commission per qualified held appointment
• How many outbound calls you can realistically make per hour

Applications that do not follow these instructions may not be reviewed.

You Must Have:

• Outbound calling experience
• Experience calling for IT services, MSP, cybersecurity, telecom, software, or another technology service
• CRM experience
• Strong spoken English
• Clear phone presence
• Ability to handle rejection and keep calling
• Good organization and follow-up habits
• Reliable internet and quiet work environment
• Availability during Eastern Time business hours

We offer long term engagement with the right candidate

We are a U.S.-based IT services company.