Job description
Customer Service Executive to manage customer complaints and service-related concerns while ensuring timely, effective, and professional resolution. This role is critical in maintaining strong customer relationships, protecting brand reputation, and driving continuous service improvement.
Requirements & qualifications
- Degree in Business Administration, Marketing, Management, or a related field
- Minimum 2–4 years of experience in customer service or complaints handling
- FMCG or Manufacturing industry experience will be an added advantage
- Strong communication skills
- Good problem-solving and conflict-handling skills
- Ability to work under pressure and manage multiple customer issues effectively
- Proficiency in MS Office and CRM systems will be an added advantage
- Strong customer-focused mindset with excellent interpersonal skills
Benefits
Competitive salary package
Opportunity to work with a reputed FMCG organization
Stable and professional working environment
Career growth and development opportunities
Exposure to structured customer service and quality processes
Salary & compensation
$under 25000
per year
Contact information
About Gamage Recruiters (PVT) LTD
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