Job Description
Own the daily dispatch cycle
- from carrier assignments to tracking and delivery follow-ups.
Manage and schedule containers on Amazon Carrier Central.
Keep container deliveries on schedule by tackling delays head-on and booking appointments through Amazon Portals.
Maintain strong relationships with customers, providing timely updates and solutions that inspire confidence.
Maintain complete and accurate shipment records
- from Rate Con, DO, BL, Gate tickets and PODs. or other applicable paperwork.
Timely closing of jobs on company softwares with Truckers and Customers invoices.
Keep company portals and Sheets updated with load statuses, records, and logsProvide timely updates to house customers and maintain clear communication with the Overseas team.
Partner with Finance to ensure timely onboarding and timely Payments of carriers.
Optimize the operational efficacy through timely responses to the new inquiries.
Address and resolve customer inquiries, complaints, or service issues professionally.
Updating the monthly / fortnight records of completed vs incomplete loads on company portal.
Getting acclimated with transportation management systems (TMS) and other software\\\'s to track and manage load schedules.
Requirements
Undergraduate (final semester) or fresh graduates6–12 months of proven experience in a similar role in 3PL logistics (night jobs).
Exceptional command of spoken and written English.
Strong proficiency in Microsoft Excel and Google Sheets.
Persuasive skills with the ability to lead, and take ownership of a team.
Can attend and deliver training and build successors.
Skilled at managing multiple tasks simultaneously without compromising quality.
Resilient under pressure, with a track record of meeting tight deadlines.
What we offer
Health Policy Coverage with Immadiate Family Paid LeavesBi Annual Bonuses (terms and conditions applicable)Commissions / Incentives (terms and conditions applicable)Yearly appraisal cycles with quarterly performance reviews On job growth plans Collaborate and conducive working environment with diversity
Benefits
- Health Insurance
- Flexible Schedule
- Paid Time Off
Salary
The salary range for this position is $under 25.000
Contact person
ⓘ About the Company Techno Globe Solutions
At Techno Globe Solutions, we specialize in delivering end-to-end logistics and freight forwarding services tailored for the dynamic needs of international clients. Established in May 2023, TGS was founded with a clear mission: to bridge the gap between Asia and America through efficient, reliable, and seamless logistics solutions.
From coast to coast, we cover all 50 states across the USA — offering comprehensive support in freight coordination, tracking, documentation, and BPO-backed logistics operations. Whether you\\\'re an importer, exporter, or third-party logistics provider, TGS is your dedicated partner in streamlining supply chains and optimizing freight movement across borders.
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