Job Description
Own the daily dispatch cycle — from carrier assignments to tracking and delivery follow-ups.
Manage and schedule containers on Amazon Carrier Central.
Keep container deliveries on schedule by tackling delays head-on and booking appointments through Amazon Portals.
Maintain strong relationships with customers, providing timely updates and solutions that inspire confidence.
Maintain complete and accurate shipment records — from Rate Con, DO, BL, Gate tickets and PODs. or other applicable paperwork.
Timely closing of jobs on company softwares with Truckers and Customers invoices.
Keep company portals and Sheets updated with load statuses, records, and logsProvide timely updates to house customers and maintain clear communication with the Overseas team.
Partner with Finance to ensure timely onboarding and timely Payments of carriers.
Optimize the operational efficacy through timely responses to the new inquiries.
Address and resolve customer inquiries, complaints, or service issues professionally.
Updating the monthly / fortnight records of completed vs incomplete loads on company portal.
Getting acclimated with transportation management systems (TMS) and other software\'s to track and manage load schedules.
Requirements
Undergraduate (final semester) or fresh graduates
6–12 months of proven experience in a similar role in 3PL logistics (night jobs).
Exceptional command of spoken and written English.
Strong proficiency in Microsoft Excel and Google Sheets.
Persuasive skills with the ability to lead, and take ownership of a team.
Can attend and deliver training and build successors.
Skilled at managing multiple tasks simultaneously without compromising quality.
Resilient under pressure, with a track record of meeting tight deadlines.
What we offer
Health Policy Coverage with Immadiate Family
Paid Leaves
Bi Annual Bonuses (terms and conditions applicable)
Commissions / Incentives (terms and conditions applicable)
Yearly appraisal cycles with quarterly performance reviews
On job growth plans
Collaborate and conducive working environment with diversity
Benefits
- Health Insurance
- Flexible Schedule
- Paid Time Off
Salary
The salary range for this position is under 25.000
Contact person
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