MEDICAL RECORDS AND MEDICAL APPOINTMENT BOOKING OFFICER at Kenex Konsults International in LAGOS, Nigeria (full-time)

Our client, a reputable healthcare organization, is seeking a Medical Records and Appointment Booking Officer to manage patient data, maintain accurate health records, and efficiently handle appointment scheduling to ensure smooth hospital operations and excellent patient service.

Responsibilities

• Register new patients and update existing patient records in the system.
• Maintain confidentiality and organization of all medical files and documents.
• Schedule, confirm, and reschedule patient appointments as required.
• Coordinate between departments to ensure smooth flow of patient information.
• Retrieve and file records promptly for clinical staff and patients.
• Prepare daily appointment lists and assist with front desk administrative duties.
• Ensure compliance with data protection and hospital record-keeping standards.
• Handle patient inquiries courteously and professionally.

HND/BSc in Medical Records Administration or Biostatistics

• Minimum of 10 years (MR1) or 5 years (MR2) post-qualification experience
• Professional licence to practice required
• Qualification or training in Electronic Health Records (EMH/EHR) is mandatory
• MBA in Business Administration (Information Technology) is an advantage
• Excellent knowledge of hospital/patient management software
• Experience in the oil and gas medical sector preferred
• Qualifications in IT or Computer Science an added advantage

HEALTH BENEFITS

Kenex Konsults International is an outsourcing and training firm dedicated to helping businesses build efficient teams and develop future-ready talent. We provide recruitment, staffing, and corporate training solutions across multiple industries, including Oil & Gas, Construction, Transport & Logistics, Healthcare, Retail, and Beauty & Lifestyle.