Senior Ecommerce Executive at JR LIFE SCIENCES PTE LTD in Malaysia (full-time)

• • . Online Store Management
• • a) Oversee daily operations across e-commerce platforms including Shopee, Lazada, and TikTok Shop.
• • b) Manage product listings, pricing, inventory, and order fulfillment to ensure smooth operations.
• • c) Update SKUs, promotions, and content promptly to support new product launches and campaigns.

• • . Data Analysis & Performance Tracking
• • a) Analyze sales performance, user behavior, and traffic sources to identify opportunities for growth.
• • b) Optimize conversion rates, ROI, and customer retention through data-driven strategies.
• • c) Prepare regular performance reports on KPIs and campaign results.

• • . Digital Marketing & Campaign Planning
• • a) Plan and execute marketing campaigns tailored to health supplement industry consumers.
• • b) Manage paid advertising, influencer collaborations, and social media promotions to drive engagement and sales.

• • . Customer Service & Experience

a) Respond to customer inquiries, feedback, and complaints across e-commerce and social platforms in a timely and professional manner.

• • b) Enhance customer satisfaction and build brand loyalty through excellent service and support.

• • . Market & Competitor Research
• • a) Monitor competitor activities and health supplement industry trends.
• • b) Provide actionable insights to strengthen product offerings, promotions, and customer engagement strategies.

• • Salary range
• • RM 4,000 – RM 5,500 per month

• • Kindly provide your last/current drawn, expected salary and availability in your resume/CV

• • . Minimum 3–4 years of hands-on experience managing stores on Shopee, Lazada, TikTok Shop, or similar e-commerce platforms.
• • . Experience in managing Health Supplement products online.
• • . Proficient in Excel, Google Analytics, and e-commerce dashboards.
• • . Strong understanding of beauty and skincare trends, products, and consumer behavior.
• • . Creative mindset with the ability to design engaging and effective promotional activities.