Job description
Our client is an American leading business process outsourcing company looking for support for the German Team of a worldwide leading telecommunications company.
Your Tasks
Answer customer’s calls on typical inbound queries such as account & billing or upgrades to their services or other difficulties
Solve the client concern in the most polite and effective way possible
Once the customer is satisfied with your solution, your goal is to cross or up-sell additional services or products
Earn incredible sales commissions based on your performance
Requirements & qualifications
Excellent written and verbal communication skills in German (C1)
Previous CS or Sales experience in an advantage
Stress-resistant and target-oriented
Able to work in a team-player environment
Benefits
Excellent remuneration package for the local market
3 weeks hotel or company apartment if relocating
Professional 2 month paid sales training plus nesting
Schedule Mo-Sun 08h-24h with 1-2 weekends max per month, 40h per week
Paid food vouchers & health insurance
A dynamic and diverse job in a pleasant and modern environment
Opportunities for personal and professional development
Motivational contests and team-building activities
Salary & compensation
Contact information
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