Job Description
Main responsibilities:
Handle customer inquiries and requests via phone, email and chat;
Follow up with customers to ensure their issues are fully resolved;
Maintain up-to-date knowledge of company products, services, and policies;
Collaborate with different departments.
Job requirements:
Fluent level of English and Russian (C1);
Excellent soft and organizational skills;
Previous experience in the BPO field is a plus.
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
Job Types: Full-time, Contract
Requirements
For one of our clients, a leading automotive company dedicated to innovation, quality, and sustainability, we are looking for a Customer Support Representative with Russian and English. Their culture is built on collaboration, continuous improvement, and a passion for driving the future of mobility, empowering every team member to contribute to cutting-edge solutions. They prioritize customer satisfaction and environmental responsibility, fostering a dynamic and inclusive work environment where creativity thrives and excellence is the standard.
What we offer
Competitive salary and performance-based bonus system;
Extra pay for night, weekend, and holiday shifts;
Additional health insurance;
Sports and transportation card;
Modern office in a communicative location near a metro station;
Free drinks and fresh fruit at the office;
Dedicated relaxation zone;
Company-provided work attire and contact lenses if needed;
Opportunity for career growth in an international company;
On-site training and flexible working hours.
Benefits
- Health Insurance
- Flexible Schedule
- Paid Time Off
- Gym Membership or Discounts
- Relocation Assistance
Salary
The salary range for this position is under 25.000
Contact person
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