Fulfillment Coordinator: Career Guide

What Does a Fulfillment Coordinator do?

A Fulfillment Coordinator manages the order fulfillment process, from the point of sale to the delivery of goods to the customer.

They oversee the picking, packing, shipping, and handling of customer orders, ensuring accuracy and timely delivery. This role involves coordinating with warehouse staff, managing inventory levels, and resolving issues related to order discrepancies. Fulfillment Coordinators also track shipments, update order statuses, and communicate with customers and internal departments to provide updates on order progress and resolve any fulfillment challenges.

Their efficient coordination ensures that customer expectations are met and that the company maintains high service standards.

Key Duties & Responsibilities

Fulfillment Coordinators in the Operations field handle essential tasks and contribute significantly to achieving team and organizational goals. Here are some of their primary responsibilities:

• Coordinate daily order fulfillment processes, including picking, packing, shipping, and delivery.
• Monitor inventory levels and reorder supplies as necessary.
• Work closely with warehouse staff to ensure orders are fulfilled accurately and efficiently.
• Resolve any order discrepancies or customer complaints related to fulfillment.
• Track shipments and update customers on the status of their orders.
• Implement improvements in the fulfillment process to increase efficiency and reduce costs.
• Prepare reports on order status, inventory, and fulfillment issues for upper management.

How to Become a Fulfillment Coordinator

Launching a career as a Fulfillment Coordinator requires a specific education. We outline the essential qualifications, skills, and steps to enter this field.

Qualification

• High school diploma required; bachelor’s degree in business administration, logistics, or related field preferred.
• Experience in warehouse management systems and fulfillment operations.
• Knowledge of shipping and inventory management software.

Requirements & Skills

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills to coordinate with team members and communicate with customers.
• Attention to detail to ensure the accuracy of orders and inventory management.
• Ability to solve problems quickly and effectively under pressure.

Fulfillment Coordinator Salary Guide

Wondering what Fulfillment Coordinators earn? Explore salary ranges by experience, and career tips to maximize your earning potential.

The average salary for a Fulfillment Coordinator in the U.S. is approximately $48,000 per year and can vary from entry-level to senior positions. Fulfillment Coordinators may receive a wide range of benefits.

Fulfillment Coordinator Salary Career Steps