Director of Operations: Job Duties, Skills and Salary 2025

What Does a Director of Operations do?

A Director of Operations is responsible for overseeing the daily workflow, operations, and administrative functions within a company. This role involves strategic planning and execution to enhance efficiency, productivity, and profitability of business operations.

The Director of Operations manages key departments such as manufacturing, purchasing, and logistics, ensuring that they operate cohesively and align with the company's business goals. They work closely with upper management to make decisions for operational activities and set strategic goals. Additionally, they often handle staffing requirements, supervise high-level managers, and implement operational best practices across the organization.

Their comprehensive oversight helps streamline business processes and foster an environment of growth and stability.

Key Duties & Responsibilities

Director of Operationss in the Operations field handle essential tasks and contribute significantly to achieving team and organizational goals. Here are some of their primary responsibilities:

• Oversee and evaluate day-to-day operations.
• Develop, implement, and enforce operational policies and procedures that increase operational effectiveness and maximize resources.
• Improve management reporting, information flow, business process, and organizational planning.
• Manage and increase the effectiveness and efficiency of support services (HR, IT, Finance), through improvements to each function as well as coordination and communication between support and business functions.
• Play a significant role in long-term planning, including initiatives geared toward operational excellence.
• Oversee overall financial management, planning, systems, and controls, particularly in organizational budgeting and financial performance.
• Manage relationships with partners/vendors.

How to Become a Director of Operations

Launching a career as a Director of Operations requires a specific education. We outline the essential qualifications, skills, and steps to enter this field.

Qualification

• Bachelor’s degree in Business Administration, Management, or a related field; MBA preferred.
• Significant experience in an operational leadership role within the industry.
• Proven track record of managing complex budgets and financials.
• Demonstrated proficiency in strategic planning and business development.
• Strong working knowledge of data analysis and performance metrics.

Requirements & Skills

• Strong leadership and organizational skills.
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
• Highly developed interpersonal, analytical, and communication skills.
• Knowledge of operational principles and policies and familiarity with human resources, information technology, and finance.
• Ability to work efficiently under pressure and to manage competing priorities.

Director of Operations Salary Guide

Wondering what Director of Operationss earn? Explore salary ranges by experience, and career tips to maximize your earning potential.

The average salary for a Director of Operations in the U.S. is approximately $130,000 per year and can vary from entry-level to senior positions. Director of Operationss may receive a wide range of benefits.

Director of Operations Salary Career Steps